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  1. Carnal Media
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Support

Tech Support

  • The Handy User Guide
  • Get Help Signing In
  • How Can I Clear My Cache & History?
  • How Do I Watch Videos?
  • Error When Streaming Videos
  • Download Fails
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Billing Support

  • Update Payment Method
  • Returns & Refunds Policy
  • Canceling A Membership
  • Billing FAQ
  • Can I Use My Old Username To Resubscribe?
  • How Do I Contact My Payment Processor?
See all 11 articles

Site Disclaimers

  • Become A Model
  • Consumer Age Verification Policy
  • Complaint Policy & Procedures
  • Content Management Policy & Procedures
  • Terms and Conditions
  • Cookies
See all 9 articles

Still Need Help?

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Chargebacks and Fraudulent Transactions

Please note that in the event of charge back, our processors will comprehensively investigate the transaction. Falsified chargebacks may result in you being added to our processor’s blacklist, which will complicate possibilities of future membership. Please contact our Carnal Support representative if you have any further questions.

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  • Terms of Service
  • Privacy Policy
  • 2257 Notice
  • © Carnal Media